I read recently about an organization that provides efficient, effective legal services to low- and middle-income clients. The organization, Chicago’s Coordinated Advice and Referral Program for Legal Services (“CARPLS“), has been serving clients for almost a quarter century. They currently help about 28,000 clients a year at an average cost of just $33 per consultation. How do they do it? And what can legal educators learn from CARPLS’s success? Read on.
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